9ATELIER is the official online destination of our Dubai-based couture house, 9ATELIER.
We specialize in handcrafted bridal and occasion pieces — from corsets and veils to robes, jewelry, and couture accessories — all designed and produced in our atelier with architectural precision and emotional elegance.
Every creation is made to order, ensuring the perfect fit, the highest quality materials, and the intimate craftsmanship that defines our philosophy:
Tailored for the Moment. Designed for Forever.
All of our ateliers are located in the United Arab Emirates.
To contact us regarding a specific product, simply navigate to the product page and look for the "Contact" button located below the product description. Clicking on this button will allow you to send a message directly, where you can inquire about product details, availability, or any other questions you may have.
Creating an account on 9ATELIER.AE is simple and free. Just click on the "Sign Up" link , fill out the required information, and you're all set to become a member on 9ATELIER.AE!
Yes, shopping on 9ATELIER.AE is safe and secure. All our transactions are 100% SSL secure and powered by Stripe. We prioritize the protection of our customers' personal information and utilize encryption technology to safeguard all transactions.
9ATELIER.AE accepts various payment methods, including credit/debit cards, and other secure payment gateways. You can choose the payment method that's most convenient for you during the checkout process.
Shipping costs and delivery times vary depending on the seller and the location of the buyer. Each product listing on 9ATELIER.AE provides information about shipping options, estimated delivery times, and any associated costs. Some sellers may offer free shipping too.
If you encounter any issues with your order, such as missing items, damaged goods, or other concerns, please contact the seller directly for assistance. You can do this by clicking on the "Contact Seller" button on the product page or reaching out to them through your order history. If you're unable to resolve the issue with the seller, our customer support team is here to help.
If your purchase from 9ATELIER is a ready-made garment or accessory, you may return or exchange it within 7 days of delivery.
Items must be unworn, unwashed, and in their original condition with all tags and packaging intact.
To request a return or exchange, please contact our customer care team at atelier@9atelier.ae with your order number and reason for return.
Once approved, we will provide detailed instructions for shipping your item back.
Please note that:
Returns received in damaged or used condition may not be accepted.
Shipping costs are non-refundable.
Custom or made-to-order pieces remain non-returnable and non-exchangeable due to their personalized nature.
We appreciate your understanding and thank you for choosing 9ATELIER.